Hector Cruz
Your Neighborhood
Hector Cruz
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Paul B
From DEFIANCE, OH
Saturday, March 18 2017
Very Good
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Great
Yes
Test drove and purchased a used f250. Peice of cake. I then drove the truck home 2 miles,and the brakes seized up. I am now thinking "sold as is no warranty" The next morning Hector(salesman)and Brian(service manager), are in my driveway checking the truck and ultimately drive it back to the dealer. The service manager had a tech working on it on a weekend and personally test drove it afterwards. I go to pick it up at noon on Saturday and they have it fueled and.....NO BILL! WOW ! Bad situation turned upside down by understanding and dedicated staff. Mark Moats would be proud. Sincerely P. Bodenburg

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(5/ 5 Stars)
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