Your Neighborhood
Four generations of Moats have been selling Fords in the community since 1916 when Edwin B. Moats left a job at the railroad to sell new Ford motorcars. Over the years the family have been good stewards committed to growing their business and making sure they are good neighbors in the community too. They are proud to offer the best quality cars and service in Northwest Ohio.
Hector Cruz
Hector
Cruz
Rick Manon
Rick
Manon
Wes Moats
Wes
Moats
Lou Ann Rosebrock
Lou Ann
Rosebrock
Donald Sinn
Donald
Sinn
Brian Manon
Brian
Manon
Kyle Ricica
Kyle
Ricica
Review RSS FeedRecent Reviews
Daniel N
From BRYAN, OH
Thursday, March 23 2017
Employee:
FirstName LastName
Hector
Cruz
Great
Great
Great
Yes
Overall experience was great. Email was responded accordingly and I was called by Hector. He answered all my questions and set up a test drive. No pressure. Very friendly. Smoothest auto transaction I've had.

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Janice M
From PAULDING, OH
Wednesday, March 22 2017
Employee:
FirstName LastName
Wes
Moats
Great
Great
Great
Yes
We have been buying cars at Mark Moats Ford in Defiance for over 40 years. Mark and Wes are just the best. They are always fair on prices, go out of their way to help us, friendly and treat us with utmost respect. Wouldn't dream of buying a car anywhere else.

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Paul B
From DEFIANCE, OH
Tuesday, March 21 2017
Employee:
FirstName LastName
Brian
Manon
Great
Great
Great
Yes
Brian took a personal interest and changed his schedule to finish the repairs to my f250. Trusted him for 20 years, still do.

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Reinhard D
From DEFIANCE, OH
Tuesday, March 21 2017
Employee:
FirstName LastName
Hector
Cruz
Great
Great
Great
Yes
Hector Cruz and Wes Moats are amazing! They take their time to explain everything to you and make sure you leave a happy customer! Hector was able to locate a vehicle for me and had it there waiting for me the next day. Can't say enough good things about Mark Moats. Will definitely be back for my next purchase!

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Paul B
From DEFIANCE, OH
Saturday, March 18 2017
Employee:
FirstName LastName
Hector
Cruz
Very Good
Great
Great
Yes
Test drove and purchased a used f250. Peice of cake. I then drove the truck home 2 miles,and the brakes seized up. I am now thinking "sold as is no warranty" The next morning Hector(salesman)and Brian(service manager), are in my driveway checking the truck and ultimately drive it back to the dealer. The service manager had a tech working on it on a weekend and personally test drove it afterwards. I go to pick it up at noon on Saturday and they have it fueled and.....NO BILL! WOW ! Bad situation turned upside down by understanding and dedicated staff. Mark Moats would be proud. Sincerely P. Bodenburg

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Quality Score
(5 / 5 Stars)
rating bar
rating bar
92.9%
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7.1%
contact
Phone: (419) 784-5444

Address:
20793 Country Road 424
Defiance, OH
43512
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